First Communion Dresses-Multi Dress PurchasesOrdering Multiple Dresses or Veils: All Sales Final-No returns or exchanges
No other online company offers the selection of styles and sizes. We invest a tremendous amount of money to ensure that we have a variety of styles and sizes so each customer can receive the first communion dress/veil that is right for their child. Very few online companies offer returns or exchanges of any kind. Most are considered "special orders" requiring 8 weeks.
With such a variety, it is sometimes hard to decide which style or size is right. We have found some customers purchasing multiple styles and sizes with the intention of returning unwanted product. Unfortunately this quickly depletes inventory and creates overstock. First Communion is seasonal and it takes on average four weeks to put the dress or veil back into our online inventory from the time the order is placed. Additional company costs involve:
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Fees charged to our company from our credit card processor.
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Time and cost involved in accepting and processing returns
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Added shipping fees due to size and weight of package
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Added risk of damage to apparel
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Leftover inventory after season ends
Each dress has a link in its product description for sizing. Please refer to the sizing chart for the particular dress that you are interested in. If you follow those measurements, you will greatly reduce the risk of needing to exchange or return your apparel. All of our online images are large, clear digital photos. Most include closeups of details as well as views of different angles. If you require any additional information regarding sizing or design, please let us know!
Please remember,we DO allow returns and exchanges on single dress and veil purchases!
note:We understand that customers don't always have time to send back an item for an exchange. In this case, we suggest placing a new online order and sending the first item back for credit
This policy is strictly enforced and includes placing multiple orders on all Christian Expressions Collection?? partner sites. All merchandise ships from our main warehouse. Ordering two or more communion dresses or veils means none of the merchandise can be returned. Thank you for respecting our policy so we can continue to stock the largest selection of quality first communion apparel.
Thank you for your cooperation and understanding
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